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How to order

Ordering & Delivery Guide — Dealer Clocks

Acquiring your next timepiece or luxury display clock is designed to be seamless, secure, and fully transparent. Follow our step-by-step purchasing guide below to understand our checkout, quality verification, and global dispatch process.

Step-by-Step Purchasing Process

  1. Select Your Items: Browse our catalog of fine watches and display clocks. Click “Add to Cart” or hit “Buy Now” for immediate checkout.
  2. Access Checkout: Review your selected pieces in your Cart (located in the upper-right corner) and click “Proceed to Checkout”.
  3. Enter Details: Accurately provide your full shipping address and contact details.
  4. Choose Payment Option: Select your preferred settlement method:
    • Cards: Credit / Debit Cards
    • Cryptocurrency: USDT, USDC, BTC, ETH, and other major tokens
    • Direct Bank Wire: SEPA or ACH transfers
    • Alternative Payment Apps: PayPal, Wise, Zelle, Revolut, Western Union, Remitly, etc.
  5. Confirm Payment: Complete the transfer following the provided instructions.
  6. Submit Confirmation: Send us your payment receipt (screenshot or transaction reference). Our finance team verifies and approves all transactions within 1 hour of receiving your receipt.

Offline & App Payment Instructions: For wire transfers, app-based payments, or money transfers (Bank Wire, Wise, Revolut, Zelle, Remitly, Western Union, etc.), please reach out directly to our support team on Telegram with your Order ID. We will issue current receiving account details immediately.

Quality Control (QC) & Approval Timeline

Once your payment is approved, your order moves to our hands-on inspection facility:

  • QC Media Dispatch (Within 5 Business Days): Our technical team compiles comprehensive high-resolution photos and movement diagnostic videos of your exact timepiece.
  • 24-Hour Inspection Window: Upon receiving your QC photos and videos, you have 24 hours to evaluate the piece and give your final sign-off.
  • Replacement Allowance: If you spot an aesthetic or technical flaw, you may request a fresh unit. We accommodate up to 2 unit replacement requests per order to guarantee your satisfaction.
  • Dispatch Readiness: Once you approve the QC media, your piece is securely packed and handed to the courier within 24 hours.

Order Fulfillment & Transit Times

  • Handling & Quality Checks: 3 to 5 business days post-payment confirmation.
  • Transit Options & Estimates:
    • Express Direct Route (5–8 Business Days): Fast-tracked shipping directly to destinations with streamlined customs clearance.
    • Protected Transit Route (7–14 Business Days): Recommended for European Union destinations and regions with strict customs procedures. Items travel via an intermediate logistics hub to ensure smooth, secure delivery.
  • Tracking Activation: Your tracking code will be issued as soon as the package exits our logistics depot. Please allow up to 72 hours for courier systems to register the initial scan and display active tracking movements.

Key Ordering FAQs

QuestionAnswer
When will I receive QC media?High-definition photos and movement diagnostic videos are sent via Telegram/Email within 5 business days of payment verification.
How long do I have to review QC?You have a 24-hour window to approve or request a replacement (up to 2 replacements max).
Why is my tracking link not updating yet?Logistics hubs require up to 72 hours from label creation to update live scan logs in their system.

Need Personal Assistance?

Have questions regarding factory stock, custom payment routes, or active shipments? Our client success team is online 7 days a week to assist you.

Email: Client Helpdesk

Telegram: Direct Support